FOR THE LABORATORY
Remote use
Check the chamber without standing in front of the controller.
- View connected equipment and running state
- Read programmed and actual values
- Follow live curves and operating trends
- Review history and alarm records
SCI REMOTE SERVICE / 04
See the chamber.
Solve the issue sooner.
With customer-authorized access, connected SCI chambers can share fleet status, alarms, live curves and operating conditions—giving users greater visibility and service engineers better evidence before a visit.
Customer-authorized connection · English operating interface · Equipment-level context
CONNECTED SERVICECustomer site SCI engineerStatus · alarms · curves · operating data
Fleet status
One view across connected chambers
Live curves
Setpoint, actual value and trend context
Alarm evidence
See what happened before the visit
RS232 + TCP/IP
Configured connection and integration options
ONE CONNECTION · TWO KINDS OF VALUE
Use it remotely.
Support it intelligently.
The same operating data helps laboratory teams supervise equipment and helps SCI engineers understand a service case. The value is not simply remote access—it is a faster path from signal to decision.
FOR AFTER-SALES
Remote diagnosis
Give the service engineer context before the next action is decided.
- Confirm equipment and connection status
- Review alarms and the conditions around them
- Compare setpoint, actual value and system channels
- Prepare guidance, parts or an onsite visit
REAL ENGLISH INTERFACES
Not a generic portal.
Real chamber visibility.
Select a view to see how fleet supervision, live trends and controller-level data work together. Every screen is shown large enough to read—not reduced to a decorative thumbnail.
SCI INTELLIGENT CONTROL PLATFORMENGLISH UI
VIEW 01
See every connected chamber in one service view.
- Device and connection status
- Setpoint and actual values
- Chamber type and operating mode
YOUR VALUE
Find the chamber that needs attention without checking machines one by one.
SCI INTELLIGENT CONTROL PLATFORMENGLISH UI
VIEW 02
Read the trend before the service visit.
- Programmed and actual values
- Hot, cold and specimen channels
- History, alarm log and parameters
YOUR VALUE
Move from a vague fault description to evidence from the actual operating condition.
SCI INTELLIGENT CONTROL PLATFORMENGLISH UI
VIEW 03
Open the operating data behind the alarm.
- Temperature and pressure channels
- Valve output and refrigeration state
- Run time, safety limits and user state
YOUR VALUE
Give the engineer enough context to narrow likely causes before parts or tools are prepared.
FROM ALARM TO ACTION
Better information
before anyone travels.
Remote service does not replace field service. It makes each decision more informed, so the next action can be remote guidance or a better-prepared onsite visit.
Signal captured
The alarm and operating condition create a precise starting point.
Access authorized
The customer enables the configured secure connection for review.
Evidence reviewed
Status, logs, curves and system channels are checked together.
Next action prepared
Remote guidance—or an onsite visit with the right context, parts and tools.
SOFTWARE + HARDWARE DESIGN
Remote visibility starts
inside the control system.
SCI combines industrial control hardware, communication interfaces, proprietary control logic and equipment protection—the foundation required to make remote data useful.
01
Industrial PC + PLC core
A robust industrial control foundation for chamber logic and data handling.
02
Windows-based interface
A familiar operating environment for local and connected supervision.
03
SCI intelligent PID
Proprietary control logic coordinates refrigeration, heating and chamber response.
04
RS232 + TCP/IP
Communication interfaces support integration and configured remote monitoring.
05
Compressor protection
Operating status is monitored so abnormal conditions can be identified earlier.
06
Three-layer protection
System-level monitoring protects critical components and operating continuity.
OPTIONAL DATA ACQUISITIONBring the test and the chamber into one record.
Configured expansion can acquire customer test data and support programmed collection for automated sample-load testing.
CurrentVoltagePressureProduct temperatureLiquid flowTransmission dataSystem speed
A SMARTER AFTER-SALES WORKFLOW
Four questions
before the visit.
01What is the equipment status?
02Which alarm was triggered?
03What were the operating conditions?
04What are the most likely causes?
Clearer information helps the factory and customer choose the next service action sooner.
REMOTE SERVICE / 04